Privacy Policy
Privacy Policy for MentorKhoj
At MentorKhoj, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data. By using our platform, you agree to the terms described below.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: Name, email address, phone number, and payment details.
- Account Information: Username, password, and profile details (e.g., mentee/mentor bio).
- Session Information: Booking details, communication history, and session feedback.
- Technical Data: IP address, browser type, device information, and cookies to enhance user experience.
2. How We Use Your Information
We use your information to:
- Facilitate mentorship sessions and manage bookings.
- Provide personalized services and recommendations.
- Process payments securely and manage refunds.
- Communicate updates, promotions, and support-related information.
- Analyze platform performance to improve functionality.
- Ensure compliance with legal and regulatory requirements.
3. Sharing of Information
Your data will not be sold or rented to third parties. We may share information with:
- Mentors/Mentees: To facilitate mentorship sessions, limited data is shared with the other party (e.g., name and relevant details).
- Third-Party Service Providers: For payment processing, email services, and analytics, under strict confidentiality agreements.
- Legal Authorities: If required by law or to protect against fraud, abuse, or unauthorized access.
4. Data Security
We take appropriate technical and organizational measures to safeguard your data. These include:
- Secure payment gateways and encryption for financial transactions.
- Firewalls and access controls to protect data on our servers.
- Regular monitoring and updates to prevent unauthorized access.
5. Cookies and Tracking
We use cookies and similar technologies to:
- Enhance your browsing experience.
- Remember your preferences and settings.
- Analyze website usage and performance.
You can manage cookie preferences through your browser settings. Disabling cookies may impact certain platform features.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications at any time.
- Request a copy of the data we hold about you.
To exercise these rights, please contact us at Mentorkhoj@gmail.com/+91 9102695888
7. Retention of Information
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Children’s Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect data from minors.
9. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or for legal compliance. Users will be notified of significant changes through email or platform notifications.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: mentorkhoj@gmail.com
- Phone: +91 9102695888
- Address: Mentorkhoj ,BETTERWITS SOFTWARE (OPC) PRIVATE LIMITED | 18b, Mangalam Vihar colony Ara Garden road , Patna-800014
Thank you for trusting MentorKhoj. Your privacy is our priority.